Privacy Policy

1. Overview

This Privacy Policy applies to information collected through our website, safeclean.shop, our online store, and related services. By using our site or purchasing from Safe Clean, you agree to the practices described in this policy.

Safe Clean sells home essentials, cleaning tools, pest-prevention products, kitchen tools, and related household products through our online store.

2. Information We Collect

We collect information you provide directly, information collected automatically, and information we receive from trusted service providers.

Information you provide directly

• Personal information, such as name, email address, phone number, shipping address, and billing address.
• Order information, such as products purchased, order history, discount usage, returns, refunds, and customer service interactions.
• Account, form, review, survey, message, or promotion information you choose to submit.
• Marketing preferences, including email, SMS, cart reminder, and communication consent settings.

Payment information

Payments are processed securely through third-party payment providers. Safe Clean does not store your full credit card number, full debit card number, or full payment credentials. We may receive limited payment-related information, such as payment status, billing details, transaction ID, fraud screening results, or dispute information.

Automatically collected information

• IP address, browser type, device type, operating system, approximate location, and referring URLs.
• Pages viewed, products viewed, time spent on pages, items added to cart, checkout activity, and search activity.
• Cookie identifiers, device identifiers, advertising identifiers, email clicks, SMS clicks, and general interaction data.

3. How We Use Information

We use your information to operate our store, fulfill orders, improve your experience, communicate with you, protect our business, and comply with legal obligations.

• Process payments, fulfill orders, provide tracking, and deliver products.
• Send order confirmations, shipping updates, refund notices, and customer support responses.
• Improve our website, products, product pages, promotions, and customer experience.
• Send marketing emails, SMS messages, cart reminders, and offers where permitted.
• Detect, prevent, and address fraud, chargebacks, abuse, suspicious activity, or security issues.
• Maintain business, tax, accounting, customer service, and legal records.

4. Cookies & Tracking

We use cookies, pixels, tags, server logs, analytics tools, and similar technologies to help our website function properly, remember your preferences, keep items in your cart, support checkout, analyze traffic, improve performance, and support advertising.

These tools may help us understand which products customers view, what items are added to cart, whether checkout was completed, and which ads, emails, or referral links brought visitors to our store.

You can manage or disable cookies through your browser settings. Some parts of our website may not work correctly if cookies are disabled.

5. Marketing Communications

If you sign up for Safe Clean emails or text messages, we may send discount codes, product updates, cart reminders, seasonal promotions, new product announcements, shipping reminders, sale reminders, brand updates, or educational content about home cleaning and product use.

You can unsubscribe from marketing emails by clicking the unsubscribe link in an email. If SMS marketing is available, you can opt out by replying STOP or following the instructions in the text message.

Even if you unsubscribe from marketing, we may still send transactional or service-related messages, including order confirmations, shipping updates, refund notices, account messages, or customer support responses.

6. How We Share Information

We may share personal information with trusted third parties that help us operate our store, provide services, process orders, prevent fraud, comply with the law, enforce our policies, or protect Safe Clean, our customers, and others.

• Shopify and ecommerce platform providers.
• Payment processors, fraud prevention providers, banks, and dispute tools.
• Shipping carriers, fulfillment partners, dropshipping suppliers, manufacturers, or logistics providers when needed to fulfill an order.
• Email, SMS, analytics, advertising, review, affiliate, referral, and customer support platforms.
• Legal advisors, accountants, tax professionals, business consultants, regulators, courts, or law enforcement when required or appropriate.

Some Safe Clean products may be fulfilled by third-party suppliers, manufacturers, logistics partners, or fulfillment providers. To deliver your order, we may share necessary order information such as name, shipping address, phone number if required for delivery, email if required for fulfillment updates, product ordered, and shipping method.

7. Your Privacy Rights

Depending on where you live, you may have rights over your personal information. These rights may include the ability to access, correct, delete, restrict, object to, or request a copy of certain personal information. You may also have the right to opt out of certain marketing communications, targeted advertising, or certain data sharing where required by law.

To submit a privacy request, email support@safeclean.shop with the subject line Privacy Request. We may need to verify your identity before completing your request.

We may deny or limit requests where permitted by law, including when we need to retain information for legal, security, tax, fraud prevention, dispute, or business record purposes.

California and U.S. state privacy rights

Residents of certain U.S. states may have rights to know, access, correct, delete, obtain a copy of, or opt out of certain uses of personal information. Safe Clean does not sell personal information for money. However, some privacy laws define “sale,” “sharing,” or “targeted advertising” broadly enough to include certain advertising cookies or pixels.

EU, UK, and international privacy rights

If you are located in the European Union, United Kingdom, European Economic Area, or another jurisdiction with privacy rights, you may have additional rights under applicable law, including rights to access, correct, delete, restrict processing, object to processing, request data portability, withdraw consent, or lodge a complaint with a data protection authority.

8. Data Retention & Security

We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfillment, customer support, returns, refunds, disputes, chargebacks, tax records, accounting records, fraud prevention, security, legal claims, and compliance obligations.

We take reasonable administrative, technical, and organizational measures to help protect personal information. However, no website, online store, payment system, email system, or internet transmission is completely secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Safe Clean is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.

10. Third-Party Links & Social Media

Our website may contain links to third-party websites, apps, social media pages, payment processors, shipping carriers, or other services. We are not responsible for the privacy practices, security practices, content, or policies of third parties.

If you interact with Safe Clean on social media platforms, those platforms may collect information about you according to their own privacy policies. Please do not share private order details, payment information, or sensitive personal information in public comments or posts.

11. Product & Safety-Related Messages

Safe Clean may sell products related to cleaning, dust reduction, pet-friendly routines, pest prevention, kitchen storage, or home maintenance. Information on our website is provided for general product and educational purposes only and is not medical, veterinary, pest-control, legal, or professional advice.

If you contact us about product use, home conditions, pets, pests, allergens, health concerns, or similar topics, we may use your message to respond to your request. Please avoid sharing sensitive health, medical, or household safety details unless necessary.

12. Changes to This Policy

We may update this Privacy Policy from time to time. If we make changes, we will update the “Last updated” date at the top of this page. Changes are effective when posted unless otherwise stated. Your continued use of our website after changes are posted means you accept the updated Privacy Policy.

13. Contact Us

For questions about this Privacy Policy, privacy requests, or personal information, contact us: